Blue Mountains City Council




General Privacy

  • Council has adopted a Privacy Management Plan, which details Council’s obligations and your rights with respect to your personal and health information. That plan is available for download at the right of this page.
  • If you wish to make a complaint about Council’s handling of your privacy, you may use the form available from the IPC ( The form can be returned to Council via:
    • Post: Blue Mountains City Council, LMB 1005, Katoomba, NSW 2780
    • In person: 2-6 Civic Place, Katoomba NSW 2780 or 104 Macquarie Rd Springwood NSW 2777
    • Email:
    • Fax: (02) 4780 5555
  • The IPC has also released a fact sheet entitled ‘The Information Protection Principles (IPPs) explained for members of the public’ which contains useful information to help you to understand your rights and how your information must be protected by Council.

Website Privacy

Privacy Statement
This Statement outlines Council's practices relating to personal information obtained through access to this website.

Information collected via this website
Certain information is collected by this website including general user information, user-generated information and information about user-behaviour on this website. This information is used to create reports to tell Council the number of visitors to the site, what areas are most visited, what areas are least visited and technical design information such as broken links. This information is used to assist Council in making the site more useful to visitors.

Council tracks the pattern of visitor usage using cookies. Cookies are pieces of information that a website can transfer to an individual's computer hard drive for record keeping.
The use of cookies is an industry standard and you will find most major websites use them. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your internet browser to disable cookies or to warn you when cookies are being used.

Links to other websites
Council's website contains links to other websites. These linked sites are not under the control of Council. Council is not responsible for the management or protection of any personal information you provide to these sites. Before disclosing your personal information on any other website, the Council recommends you examine the terms and conditions of using their website.

How to Contact Us
If you have any questions, please contact Council's Privacy Officer on (02) 4780 5000. Other information can be obtained from the Information and Privacy Commission.