This webpage provides information for businesses, and links to information and support available.

On this page

Support and initiatives
Australian Government
Council assistance
Recovery goods and services providers
Social media support

This page provides information for businesses, and links to information and support available, following the 2019/2020 bush fires.

Support and initiatives for businesses


For an up-to-date list of grants that may be available to small business owners effected by the 2019/2020 bush fires, please read our Bush fire Recovery Guide. Grants include Disaster Recovery Grant, business loans, rebuild packages and more.

Free clean up

The NSW Government and the Commonwealth are covering the full cost of cleaning up eligible NSW properties that have been destroyed by bushfires since 1 July 2019. Both insured and uninsured properties used for residential, small business or primary production purposes are eligible for the clean-up program. Trained and licensed contractors will determine the safety requirements and the eligibility of properties.

To find out more and register for clean-up, visit the Service NSW opt in page.

Temporary Portable Offices allowed for small businesses

Small businesses who have had their premises damaged by bushfires will be allowed to operate from temporary portable offices (such as shipping containers) without Council approval.

also offer good information on Federal initiatives. The ATO have an Emergency info line on 1800 806 218 and Treasury has detailed information for business, and help for families and individuals available on the website Treasury's Coronavirus webpage. More information is also available on the Support for businesses in Australia website.

Read the Business Council of Australia: Support available for NSW businesses document.

Assistance with rental negotiations

The Blackheath Chamber of Commerce, Leura Village Association and Katoomba Chamber of Commerce have worked together to write a form letter which businesses may use for approaching their landlord. It is an easy-to-use template in a Word document and can be amended to suit your business and situation. You can contact the Council's Economic Development Team or one of the organisations listed above to get a copy. 

Council support

The Mayoral Reference Group for Business, a forum of village and town Chambers of Commerce, will develop an action plan to assist with business recovery in the coming weeks and continue to meet and work with local businesses over the coming months.

Blue Mountains City Council is waiving rents for all tenants in Council buildings under commercial agreements for as long as needed, during the COVID-19 crisis.Find out how Council is supporting the Blue Mountains community.

Blue Mountains City Council has launched the 'Love Local' campaign, which urges residents to spend at least an extra $20 a week locally in 2020, to help the City recover after bush fires. The Love Local campaign, launched in January 2020, aims to recoup money lost to the local economy after visitors stayed away over the traditionally busy Christmas New Year period, due to bush fires in the upper Blue Mountains. Learn more about Love Local

More information

Mental health and wellbeing

If you or your staff are distressed and need wellbeing support please visit the Beyond Blue website for information

Preparing for disasters

NSW Government’s Get Ready Business - five step guide to preparing for disasters (2018), helps business owners prepare for disaster in five simple steps.

Recovery goods and services providers

Calling all local businesses and contractors

The NSW Government would like to hear from any local businesses in regions affected by bush fire that are able to provide goods and services to their community. The NSW Government is establishing a supplier list that covers all kinds of goods or services.

Registration will be easy with just a few simple questions on a portal. Everyone is welcome to apply.

The purpose of this portal is to connect buyers with regional suppliers and vice versa. It assists buyers to give first preference to an appropriate local supplier based in the same region. Any information gathered that is not commercial-in-confidence will be publicly available on the Procure Point website so everyone can access it.

Buyers: If you are a NSW Government buyer (including private hospitals, local councils, non-profit organisations, educational institutes and public authorities), or a private buyer you can use this platform to provide information about your needs and the programs you have carried out of bushfire recovery work.

Register as a supplier now

Public Works Advisory

Contractors: if you want to register your interest in clean-up work, email: 

Social media support

Unfortunately the upcoming 'Boost with Facebook' workshop has been postponed until further notice.

Statement from Facebook: In light of the recent COVID-19 outbreak, Facebook is committed to taking a health-focused approach to our events to ensure the safety of everyone in attendance, and it’s with great disappointment that we are postponing our upcoming Boost with Facebook regional events.

We will let you know as soon as a new date for the Boost with Facebook workshop. Until then, businesses can access bush fire support including:

  • One on one business phone consultation with a Facebook Small Business Support Specialist.
  • $200 AUD advertising coupon to help attract more customers.
  • Apply for a grant from the Facebook Australia Groups Fund

Facebook has also launched a global hub to help small businesses manage some of the unexpected challenges during the COVID-19 outbreak.
For frequently asked questions, case studies, tips and tools: