This section provides information for businesses, and links to information and support available, during the COVID-19 pandemic.

For information regarding bushfire recovery, please visit the Support for businesses affected by bush fires webpage.

Impact of COVID-19 on the local economy

  • Eligible small businesses will have access to a rebate scheme for NSW and local government fees and charges. The NSW Government is delivering on a $50 million commitment made in the State Budget last year, designed to bolster small businesses in the wake of the COVID-induced economic downturn. Small businesses (including farm businesses) with total wages below $1.2 million payroll tax threshold, and a turnover of at least $75,000 a year will be able to claim back council fees and charges. The rebate will be available until 30 June 2022. To apply and for more information, visit or contact Service NSW for Business on (02) 9132 2344.   

  • Service NSW is a good one-stop shop for accessing information on support (including information on Federal assistance). Service NSW has a 24/7 operation to support the State’s response to COVID-19. Call Service NSW on 13 77 88 or visit the Service NSW COVID19 support webpage.

  • The ATO and Treasury websites also offer good information on Federal initiatives. The ATO have an Emergency info line on 1800 806 218 and Treasury has detailed information for business, and help for families and individuals available on the website Treasury's Coronavirus webpage. More information is also available on the Support for businesses in Australia website.

  • Blue Mountains City Council is waiving rents for all tenants in Council buildings under commercial agreements for as long as needed, during the COVID-19 crisis. Find out how Council is supporting the Blue Mountains community.

Mental health and wellbeing

If you or your staff are distressed and need wellbeing support please visit the Beyond Blue website for information

Alternatively, you can contact the Small Business Bush fire Financial Counselling Support Line for support on 1800 413 828.

Ahead for Business: Improving mental health in small business
Council are partnering with Ahead for Business to deliver resources for Mental Wellness for business owners in 2021. Ahead for Business is a program designed to support the mental health and wellbeing of small business owners.

The online digital hub includes a range of interactive tools to assess small business owners' mental health and business stressors, with the ability to develop a personal wellbeing plan to support themselves and their business. The online hub also has a variety of resources developed for, and by small business owners, including articles, videos, podcasts, Q&As and case studies. 

If you own a small business, visit Ahead for Business today, and look out for more details coming in 2021.

Council is also here to support you. Contact Council if you would like to speak to a team member about these support services.

Assistance with rental negotiations

The Blackheath Chamber of Commerce, Leura Village Association and Katoomba Chamber of Commerce have worked together to write a form letter which businesses may use for approaching their landlord. It is an easy-to-use template in a Word document and can be amended to suit your business and situation. You can contact the Council's Economic Development Team or one of the organisations listed above to get a copy.