This section provides information for businesses, and links to information and support available, during the COVID-19 pandemic.

For information regarding bushfire recovery, please visit the Support for businesses affected by bush fires webpage.

Impact of COVID-19 on the local economy

  • Council has a new survey to measure the impact of COVID-19 on our economy, to assist us in demonstrating the level of assistance we require to State and Federal governments. The survey takes 20-30 mins. Please complete via this link to help us identify your needs. Some information that the survey asks for, that you will need to have ready are:
  • Q. To date, how has your business been impacted by COVID-19? (your estimates on future impact will be captured later in the survey). This will be in %
    Revenue / Staffing / Customers / Production of goods / Costs.
  • Q. Based on your best estimates, how will the COVID-19 pandemic impact your business over the next 12 months?  This will be in %
    Revenue / Staffing / Customers / Production of goods / Costs
  • Service NSW is a good one-stop shop for accessing information on support (including information on Federal assistance). Service NSW has a 24/7 operation to support the State’s response to COVID-19. Call Service NSW on 13 77 88 or visit the Service NSW COVID19 support webpage.
  • The ATO and Treasury websites also offer good information on Federal initiatives. The ATO have an Emergency info line on 1800 806 218 and Treasury has detailed information for business, and help for families and individuals available on the website Treasury's Coronavirus webpage. More information is also available on the Support for businesses in Australia website.
  • Read the Business Council of Australia: Support available for NSW businesses document.
  • Blue Mountains City Council is waiving rents for all tenants in Council buildings under commercial agreements for as long as needed, during the COVID-19 crisis. Find out how Council is supporting the Blue Mountains community.

Assistance with rental negotiations

The Blackheath Chamber of Commerce, Leura Village Association and Katoomba Chamber of Commerce have worked together to write a form letter which businesses may use for approaching their landlord. It is an easy-to-use template in a Word document and can be amended to suit your business and situation. You can contact the Council's Economic Development Team or one of the organisations listed above to get a copy. 

Mental health and wellbeing

If you or your staff are distressed and need wellbeing support please visit the Beyond Blue website for information

Alternatively, you can contact the Small Business Bush fire Financial Counselling Support Line for support on 1800 413 828.

Council is also here to support you. Contact Council if you would like to speak to a team member about these support services.