There are various ways you can pay your rates. Direct debit is the easiest way for you to pay your rates – and the cheapest for us to administer. Please note: Council does not make calls to customers asking them to make payments over the telephone.

Direct Debit

You can transfer funds from your pre-registered bank, building society or credit union account weekly, fortnightly, monthly or quarterly. 

To register, complete our Direct Debit Form and return it to us.

Council website

You can pay your rates online here. You need your notice and your credit card to make the payment.  

Please note – there is a 0.78% Merchant Service Fee (MSF). 

You can also pay by calling 1300 134 542 and following the prompts.


To pay by post, detach the payment slip on your rates notice and return it, together with your cheque or credit card details, to:

Blue Mountains City Council
Locked Bag 1005
Please note – all cheques made out to the Council for any purpose must state the payee as “Blue Mountains City Council”.

Personal payment

Payments can be made in person, on weekdays, at Council Offices at:

  • 2-6 Civic Place, Katoomba, from 8.30am to 5pm.
  • 104 Macquarie Road, Springwood, from 9am to 5pm.


Payments can be made directly from your cheque, savings or debit transaction account. Please contact your participating financial institution for details.

More information can be found at
Please note – bank charges may apply.

Australia Post

Pay in person at any Australia Post branch (cash, cheque, debit card, MasterCard or Visa). Please present your complete bill.
Please note – a Merchant Service fee will be applied to all credit card payments.

Forms and Resources