Mandatory electronic check-ins offer additional protection against COVID-19
Contact tracing is an important part of stopping community transmission of the COVID-19 virus.
Digital check in tools (such as a QR code or web form) offer the quickest, safest option for contact tracing for venues and will assist Council facilities to remain COVID safe.
QR codes have been installed at a number of Council facilities throughout the Blue Mountains. These include the:
• Visitor Information Centres at Katoomba and Springwood
• Aquatic and Leisure Centres at Blackheath, Katoomba, Springwood, Lawson and Glenbrook
• Blue Mountains Cultural Centre in Katoomba
• Blue Mountains Theatre and Community Hub in Springwood, and the
• Customer Service Centre at Katoomba.
For members of the community who do not have access to a smartphone, facilities can record their details upon entry using a digital device (such as an iPad).
After check-in, customer contact details are stored securely by the NSW Government and are destroyed after 28 days.
Due to COVID-19, face-to-face customer service hours at Council’s two Customer Contact Centres remain restricted.
The current face-to-face opening hours are:
Katoomba Customer Contact Centre: Open Monday-Thursday, 9am-4pm
Springwood Customer Contact Centre: Closed
A Council spokesperson said: “Although COVID-19 restrictions are easing around the state, we remain vigilant in our COVID-safe procedures to ensure the continued wellbeing of our community and Council staff.”
You can stay up to date on Council’s response to COVID-19 at: bmcc.nsw.gov.au/coronavirus.
For more information on QR codes and other digital check-in tools go to: https://www.nsw.gov.au/covid-19/covid-safe/customer-record-keeping/qr-codes.