Click & Collect library service to resume


17 Sep 2021

Blue Mountains City Council is now permitted to offer a Click and Collect library service, following changes to the Public Heath Order. The service will recommence from 27 September at Katoomba and Springwood Libraries.

In late June, all libraries across Western Sydney ceased their Click & Collect services in line with the NSW State government COVID-19 restrictions. Now the State Government has approved an exemption for public libraries, these services can return.

Blue Mountains Mayor, Cr Mark Greenhill, said: “I’m delighted to announce that Blue Mountains Libraries can now offer extra valuable services for our customers, in line with the Public Health Order.

“This will assist many members of our community who may be feeling isolated during this time and they can now enjoy the many benefits of borrowing books and the joy reading can bring, in difficult times.

“I would like to thank everyone for their patience as we continue to work with the relevant health authorities in resuming services where and when it is appropriate, while keeping our community safe.”

Customers will be able to access the online catalogue to place reserves on items from Monday 20 September. Reserved books, DVDs and other items can be collected from Springwood and Katoomba Libraries from 27 September, between 11am – 4pm, Monday to Friday. For Springwood Library, entry is via the forecourt only. At Katoomba Library, entry is via the lift or stairs.

From 20 September, returns bins at all Blue Mountains Libraries will be available on weekdays, closing 5pm Friday and remaining closed on weekends.
Blue Mountains Libraries also continue to offer the following online resources and encourage people to take advantage of these services during current restrictions:

  • eBooks and eAudiobooks, via BorrowBox
  • eMagazines and eAudiobooks, via RBdigital
  • video streaming, on Beamafilm
  • Mango Languages
  • eResources and eLearning games for kids including Britannica Library for Kids, LearningSpace 123 and Story Box Library
  • Youth and HSC Resources
  • Reference and research eResources, extensive local history information.

To reserve a book, DVD or other item for Click & Collect, visit the Library website and catalogue from 20 September. Books can be picked up from Springwood and Katoomba Libraries from 27 September. Customers without internet access can call the Library branches for staff assistance in placing reserves, from Monday 27 September. Call Springwood (4780 5040) or Katoomba (4780 5750) Libraries from 10am to 5pm, Monday to Friday. 

Seniors and people with disabilities in the Blue Mountains who are self-isolating due to COVID-19 and have limited or no access to our Library’s online eResources can also get books and DVDs delivered to their door, thanks to Council's Pop-up Library at Home program, which is also recommencing.

Contact details for the Corporate Communications & Marketing Program Leader:

Email: MediaUnit@bmcc.nsw.gov.au