Flooding 2021 - Financial Assistance
In response to the recent storms and floods, Disaster Recovery Funding Arrangements (DRFA) have been activated in the 63 local government areas including the Blue Mountains.
These declarations have activated practical and immediate support and financial assistance through Commonwealth and State disaster funding arrangements. The assistance is to help people get back on their feet and assist councils to start important recovery work.
Flood Recovery support is still available through a personal appointment service
Communities impacted by the March 2021 storms and floods can still access personalised recovery support by booking a one-on-one appointment with a Service NSW customer care specialist. To book an appointment with a customer care specialist visit the Service NSW storms and floods customer care website. Appointments are currently by phone due to COVID-19 restrictions.
NSW STORM AND FLOOD CLEAN UP PROGRAM
SAFE DRINKING WATER
Listen to your local radio station or check social media for updates from your water supplier about the safety of your drinking water.
If a ‘boil water alert’ has been issued in your area observe it strictly to prevent illness. Water used for drinking or food preparation should be brought to a rolling boil to make it safe. Kettles with automatic shut off switches can do this.
Water should then be allowed to cool and stored in a clean container with a lid and refrigerated. Alternatively, bottled water may be used.
Cooled boiled or bottled water should be used for:
Dishes should be washed in hot soapy water or in a dishwasher.
Children should take bottled or cooled boiled water to school.
When a ‘boil water alert’ is lifted, follow the water supplier’s instructions about flushing the household water pipes.
COVID-19 PUBLIC HEALTH ORDERS
COVID-19 public health orders still apply during emergencies and are in place to keep people affected by flooding safe, as well as protect emergency responders.
Get tested as soon as you feel sick. COVID-19 symptoms include fever, cough, sore throat, shortness of breath, runny nose, loss of taste, loss of smell.
For updates to public health orders or to find the location of COVID-19 testing clinics visit www.nsw.gov.au/covid-19 or phone the National Coronavirus Helpline on 1800 020 080 (24-hour help line).
MENTAL HEALTH SUPPORT
The NSW Government recognises the trauma associated with disasters and recognises early treatment can make significant long differences to mental health.
Recovery from disasters takes time and mental health supports will aid the long-term recovery of our impacted communities.
Phone the NSW Mental Health Line at any time on 1800 011 511.
LIVESTOCK AND ANIMAL WELFARE
The Department of Primary Industries (DPI) and Local Land Services (LLS) are providing assistance to landholders and communities with animal welfare-related issues resulting from the floods, including:
Phone the Agricultural and Animal Services Hotline on 1800 814 647.
Disaster Recovery Payment
One-off financial assistance for individuals at a rate of $1000 per eligible adult and $400 per eligible child. Claims for this payment can be lodged with Services Australia for a period up to 6 months.