Call triple zero (000) if:

  • someone is seriously injured or in need of urgent medical help
  • your life or property is being threatened
  • you have just witnessed a serious accident or crime
  • you need to report a fire.

Get an Emergency Contact List to download


The following websites contain information relating to bush fire and emergency management in NSW:

Emergency Services - Blue Mountains Wide (Local):



Fires Near Me NSW

Local Rural Fire Service (RFS) Brigades

Facebook pages

Emergency Services – NSW







Create your emergency plan

Don't wait until an emergency strikes to make a plan. Download the Get Prepared app to help you get connected, get organised and get packing.

Download the Red Cross Get Prepared app. 

For non-urgent assistance:

  • Police
    • Springwood Police: 4751 0299
    • Katoomba Police: 4782 8199
    • Blackheath Police (station is not open 24 hours): 4787 8444
    • Lawson Police: 4759 1087
    • Mt Victoria Police (station is not open 24 hours): 4729 9730
  • Flooding, storm damage: SES 132 500
  • Bush Fire Information Line: 1800 679 737
  • Bush fire and Emergency Management programs: 4780 5000
  • Blue Mountains Local Emergency Management Committee: 4780 5000
  • Bush fire mitigation works and hazard reduction on Council managed land: 4780 5000
  • Bush fire hazard complaints relating to any land (RFS): 4784 7444
  • Hazard reduction applications and approvals (RFS): 4784 7444