What is COVID-19?

COVID-19 (Coronavirus) is a respiratory illness caused by a virus. Symptoms range from a mild cough to pneumonia, and include: 

  • Fever
  • Flu-like symptoms – coughing, sore throat, fatigue
  • Shortness of breath.

Current status

Get the most up to date information, including confirmed cases in NSW, on the NSW Health website


If you develop symptoms and are concerned, you should contact your Doctor, a hospital Testing Clinic or call Healthdirect on 1800 022 222.

Testing Clinics are available in the Penrith, Blue Mountains, Lithgow and Hawkesbury areas. 

Please click here for the most up to date information about clinic locations and operating hours. 


The best way to protect yourself from COVID-19 is the same way you would protect yourself from catching flu or other respiratory illness:

  • Clean your hands with soap and water or hand sanitiser for at least 20 seconds and wash all parts of your hands including finger tips. 
  • Cover your nose and mouth when you cough or sneeze with your elbow. 
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Stay home if you are sick.

Our priority is the health of our staff and community and we remain focused on continuing to safely deliver our services to you where possible.

Why is there an alert?

The Australian Government recently activated its Australian Health Sector Emergency Response Plan, in response to the COVID-19 outbreak.

More information

A collection of resources for the general public and industry about coronavirus is available on the Australian Government's Department of Health website here
Further information is available from the following agencies:
•    NSW Dept of Health 
•    Federal Dept of Health 
•    World Health Organisation