This webpage provides information for businesses, and links to information and support available.

On this page

NSW Government
Australian Government
Council assistance
Recovery goods and services providers
Social media support

NSW Government

Disaster Recovery Grants

The NSW Government is offering a Disaster Recovery Grant of up to $15,000 to primary producers, small business and not-for-profit organisations affected by the NSW bush fires.

Apply for the Disaster Recovery Grant

Free clean up for eligible small businesses 

The NSW Government and the Commonwealth are covering the full cost of cleaning up eligible NSW properties that have been destroyed by bushfires since 1 July 2019. Both insured and uninsured properties used for residential, small business or primary production purposes are eligible for the clean-up program.
Trained and licensed contractors will determine the safety requirements and the eligibility of properties.

To find out more and register for clean-up, visit the Service NSW opt in page.

Temporary Portable Offices allowed for small businesses

Small businesses who have had their premises damaged by bushfires will be allowed to operate from temporary portable offices (such as shipping containers) without Council approval.

Bushfire Affected Small Business Rebuild Package

$10,000 grants and simplified access to loans for significantly impacted small businesses. To be eligible, businesses must have fewer than 20 full-time employees and have experienced a 40 per cent drop in revenue over a three-month period compared to the year prior. To find out more and apply visit the Service NSW webpage.

The Small Business Commissioner has practical support available to all businesses affected by the NSW bush fires, from damaged or destroyed property to disrupted business and reduced income.

They have brought together all their available support in a concise and easy to access mini-hub that lists and links you and your small businesses to the available support.

Find out more about support for small businesses impacted by NSW bush fires, offered by the Small Business Commissioner.

Small Business Recovery Toolkit

The NSW Small Business Commission has developed a range of resources to help small business owners recover from disasters, including:

These complement the NSW Government’s Get Ready Business - five step guide to preparing for disasters (2018), which helps business owners prepare for disaster in five simple steps.

If you need to contact the Small Business Commission call 1300 795 534 or complete their contact form on the Small Business Commission website.

Australian Government

The Australian Government is providing a Disaster Recovery Allowance to support people who lost income as a direct result of the bush fires in NSW from August 2019 – January 2020. You can claim a Disaster Recovery Allowance by:

  • visiting Centrelink location
  • calling Centrelink on 180 22 66 (8am – 8pm local time, Monday to Friday and 8am – 5pm Saturday and Sunday)
  • filling in the form on the Centrelink website.

Council assistance

Mayoral Reference Group for Business

The Mayoral Reference Group for Business is an existing forum of village and town Chambers of Commerce. The group will meet to develop an action plan to assist with business recovery in the coming weeks and continue to meet and work with local businesses over the coming months.

Love Local

Blue Mountains City Council has launched the 'Love Local' campaign, which urges residents to spend at least an extra $20 a week locally in 2020, to help the City recover after bush fires. The Love Local campaign, launched in January 2020, aims to recoup money lost to the local economy after visitors stayed away over the traditionally busy Christmas New Year period, due to bush fires in the upper Blue Mountains. Learn more about Love Local

More information

Recovery goods and services providers

Calling all local businesses and contractors

The NSW Government would like to hear from any local businesses in regions affected by bush fire that are able to provide goods and services to their community. The NSW Government is establishing a supplier list that covers all kinds of goods or services.

Registration will be easy with just a few simple questions on a portal. Everyone is welcome to apply.

The purpose of this portal is to connect buyers with regional suppliers and vice versa. It assists buyers to give first preference to an appropriate local supplier based in the same region. Any information gathered that is not commercial-in-confidence will be publicly available on the Procure Point website so everyone can access it.

Buyers: If you are a NSW Government buyer (including private hospitals, local councils, non-profit organisations, educational institutes and public authorities), or a private buyer you can use this platform to provide information about your needs and the programs you have carried out of bushfire recovery work.

Register as a supplier now

Public Works Advisory

Contractors: if you want to register your interest in clean-up work, email: 

Social media support

Unfortunately the upcoming 'Boost with Facebook' workshop has been postponed until further notice.

Statement from Facebook: In light of the recent COVID-19 outbreak, Facebook is committed to taking a health-focused approach to our events to ensure the safety of everyone in attendance, and it’s with great disappointment that we are postponing our upcoming Boost with Facebook regional events.

We will let you know as soon as a new date for the Boost with Facebook workshop. Until then, businesses can access bush fire support including:

  • One on one business phone consultation with a Facebook Small Business Support Specialist.
  • $200 AUD advertising coupon to help attract more customers.
  • Apply for a grant from the Facebook Australia Groups Fund

Facebook has also launched a global hub to help small businesses manage some of the unexpected challenges during the COVID-19 outbreak.
For frequently asked questions, case studies, tips and tools: