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Booked waste service requirements
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Booked Waste Service - Kerbside Pick Up

Before using this service, you must understand and agree to the Service Requirements listed below. 

Service Requirements

What Council will collect:

✔ Tyres (maximum 5, standard car tyres only, rims must be separated)
✔ General household items: furniture (in/outdoor), mattresses (maximum 2), white goods/appliances
✔ Carpet (maximum 1 average room size rolled up in 1 x 1 metre lengths & tied)   
✔ Hard plastics e.g. children’s toys, sports and garden equipment
✔ E-waste e.g. computers and televisions
✔ Branches with a maximum length of one and a half metres (1.5m) and width/diameter of fifteen centimeters (15cm), bundled & tied with natural string (not plastic string) to be safely and easily lifted by one person Watch how to bundle green waste for this service. If you need assistance to bundle and tie your green waste - please complete this form
✔ Weeds (thorny weeds such as blackberry should be placed in your green bin)
✔ Small garden material e.g. leaves, grass & twigs – bagged- use your green bin for these items in the first instance.
✔ Items that can be safely lifted by two people – you are responsible for breaking larger, heavy items into manageable parts
✔ Four cubic metres (4m3) in total (2 metres long x 2 metres wide x 1 metre high)

What Council will NOT collect:

✘ Liquid or commercial waste
✘ Household rubbish (e.g. food scraps, nappies) –use your red household bin
✘ Glass including mirrors
✘ Sleepers, pallets, logs, stumps or branches longer than 1.5m or wider than 15cm
✘ Renovation waste or building materials such as but not limited to kitchen cabinets, bathroom vanities, sinks/basins, brick, gyprock & concrete
✘ Hazardous materials such as but not limited to mouldy items, fibreglass, paints, acids & alkalis, chemicals, batteries, herbicides & pesticides, motor oils, fuels, smoke detectors, fire extinguishers & gas bottles-use Council’s Household Chemical Cleanout for these
✘ Bean bags or beans

✘Oil filled column/fin heaters- take to the next Household Chemical Cleanout Event
✘ Household recyclables - use your yellow bin for these items 
✘ Materials on private property, including materials in trailers
✘ Armillaria luteobubalina, known as the Australian honey fungus (and any other associated plant material) - This material must go in the garbage bin or to the sealed garbage area of the waste facility. This includes all tree parts, mulch and soil from gardens where it has been found.

NO asbestos material or material suspected to be asbestos will be picked up. Strict rules apply to the handling and disposal of asbestos.                  

Contact Safe Work NSW on 131 050 for information on handling & disposal.

If you are unsure whether an item is acceptable or not, please call Council.

Storage and Presentation

Materials must be neatly placed in front of your property, clear of paths and driveways on the day before your service date (no earlier). Green waste must be bundled with natural string (not plastic string).Small or loose items MUST be bagged to prevent littering and hazards (no items to be placed in cardboard boxes). The following are examples of acceptable items, size and presentation requirements for the booked waste service.




Additional services can be provided at cost after the first two have been used. Please search for ‘bulky’ in Council’s current fees and charges to find the cost. Please see below to book a waste service.  


BOOK HERE- Kerbside Pick Up

Book Zone 1 - Medlow bath, Blackheath, Megalong Valley, Mt Victoria, Bell, Mt Tomah, Mt Wilson and Mt Irvine

Book Zone 2 - Leura, Katoomba

Book Zone 3 - Wentworth Falls, Linden, Woodford, Hazelbrook, Lawson, Bullaburra

Book Zone 4 - Springwood, Winmalee, Hawkesbury Heights, Yellow Rock, Faulconbridge

Book Zone 5 - Valley Heights, Sun Valley, Warrimoo, Blaxland, Glenbrook, Mt Riverview, Lapstone