Access to information
Council provides access to information and records under the Government Information (Public Access) Act 2009 NSW (GIPA Act). The Act makes provision for a wide range of information to be publicly...
Download the Privacy Management Plan below.
If you wish to make a complaint about Council’s handling of your privacy you can use an Information and Privacy Commission (IPC) form. Go to the IPC website
The form can be returned to Council:
By post: Blue Mountains City Council, LMB 1005, Katoomba, NSW 2780
In person: 2-6 Civic Place, Katoomba NSW 2780 or 104 Macquarie Rd Springwood NSW 2777
Fax: (02) 4780 5555
The IPC has also released a fact sheet entitled ‘The Information Protection Principles (IPPs) explained for members of the public, which contains useful information to help you to understand your rights and how your information must be protected by Council. Go to the IPC website
This Statement outlines Council's practices relating to personal information obtained through access to this website.
Certain information is collected by this website including general user information, user-generated information and information about user-behaviour on this website. This information is used to create reports outlining the number of visitors to the site, what areas are most visited, what areas are least visited and technical design information such as broken links. This information is used to assist us in making the site more useful to visitors.
Council tracks the pattern of visitor usage using cookies. Cookies are pieces of information that a website can transfer to an individual's computer hard drive for record keeping.
Council's website contains links to other websites. These linked sites are not under the control of Council. Council is not responsible for the management or protection of any personal information you provide to these sites. Before disclosing your personal information on any other website, the Council recommends you examine the terms and conditions of using their website.
If you have any questions, please contact Council's Privacy Officer on (02) 4780 5000. Other information can be obtained from the Information and Privacy Commission. Go to the IPC website.