Booked services for kerbside chipping and bulky waste pick-up

Each property that pays rates can receive two booked waste services of their choice per year, at no extra cost. Services include:

  • 2 bulky waste collections per year (each with a four cubic metre limit) OR
  • Two kerbside chipping services per year (each with a four cubic metre limit) OR
  • One bulky waste collection and one kerbside chipping service per year (each with a four cubic metre limit)

Please place materials neatly in front of your property, clear of paths and driveways, THE DAY BEFORE YOUR SERVICE DATE.

We will recover and recycle as much of your bulky waste as possible. Tell us about these items when you book and save the community money and landfill space:

  • Mattresses
  • Whitegoods and metals
  • Tyres
  • Old televisions and computers.

A separate truck can collect these valuables for recycling. Most of the rest, including furniture, will be compacted and end up in landfill.

After a household service has used its two free services in a financial year, you can request extra paid services.  Register via the online booking form and fill out the Additional Booked Service Payment Form, available below in the Forms and Resources section.

Make a kerbside service online booking here

Be sure to follow the guidelines on volume of waste materials. Examples of four cubic metres are:

  • 2m x 2m x 1m, or
  • 4m x 1m x 1m

For safety reasons please don’t stack waste materials higher than 1m.

Using the booked waste service is easy. Read the Service Requirements and Terms and Conditions for the service you want here

Our service operates on the financial year, so remember to request a service at least 6 weeks before 30 June each year to use up these services.

How to book a service

There are three ways to book a service:

We will then contact you within 10 working days to tell you the service date. The service date will usually be within six weeks of receiving your booking.

Place materials in front of your property one day before your booked service date. Be sure the materials meet the service requirements. Where these are not met, we will ask you to remove the materials or incur a clean-up charge.


Book a waste service FAQs

We answer all your questions regarding Booking a waste service. Go to our Frequently Asked Questions.