What is a booked waste service?

Each residential property can receive two booked waste services per financial year, at no extra cost.

This service is for bulky household items that would otherwise not fit in your domestic bins. This includes furniture, whitegoods, mattresses (maximum of 2), televisions, computers and accepted green waste. Watch how to bundle green waste for this service.

Be sure to follow the guidelines on the amount of waste materials. Examples of four cubic metres are:

  • 2m long x 2m wide x 1m high, or
  • 4m long x 1m wide x 1m high

For safety reasons please don’t stack waste materials higher than 1m or place items out that cannot be lifted by two people.

Additional services can be provided at cost after the first two have been used. Please search for ‘bulky’ in Council’s current fees and charges to find the cost. Please see below to book a waste service.

How to book a waste service

Using the booked waste service is easy. Read and agree to the Service Requirements and Terms and Conditions for the service.

There are three ways to book a service:

  • In person
  • Online
  • Phone 4723 5000 (lower mountains) or 4780 5000 (upper mountains)

Getting started - STEPS

  1. Click on the 'Booked Waste' button below 
  2. Read and agree to the Service Requirements.
  3. Choose your residential location.
  4. Select from available dates.
  5. Fill in all other details on the form.
  6. Email confirmation will be sent.
  7. Mark down your service day and place materials in front of property one day before your booked service date.

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Booked Waste service FAQs