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What is a booked service?
How to book a service
Book a service
Frequently Asked Questions

What is a booked waste service?

Each residential property can receive two booked waste services of their choice per financial year, at no extra cost. Services include:

  • Two bulky waste collections per financial year (each with a four cubic metre limit) OR
  • Two  chipping services per financial year (each with a four cubic metre limit) OR
  • One bulky waste service and one chipping service per financial year (each with a four cubic metre limit)

Please place materials neatly in front of your property, clear of paths and driveways. Materials should NOT be placed out until the day before your service date.
Where possible we will recover and recycle your bulky waste. To help us recover and recycle material tell us how many of the below items you have when you book:

  • Mattresses
  • Fridges
  • Tyres
  • Televisions
  • Computers
  • Metal

After you have used your two free services in a financial year, you can request extra paid services. Book a service as normal and Council staff will call you to make payment. Be sure to follow the guidelines on volume of waste materials. Examples of four cubic metres are:

  • 2m long x 2m wide x 1m high, or
  • 4m long x 1m wide x 1m high

For safety reasons please don’t stack waste materials higher than 1m or place items out that cannot be lifted by two people.
Our service operates on the financial year, so remember to request a service at least 6 weeks before 30 June each year to receive your allocation.

How to book a waste service

Using the booked waste service is easy. Read and agree to the Service Requirements and Terms and Conditions for the service you want.

  • There are three ways to book a service:
  • Book online
  • Phone 4780 5000
  • In person at one of our offices

Getting started - STEPS

  1. Select a Bulky Waste or Chipping service from one of the two buttons below.
  2. Choose your residential location.
  3. Select from available dates.
  4. Fill in all other details on the form.
  5. Email confirmation will be sent.
  6. Mark down your service day and place materials in front of property one day before your booked service date.

Click on a button to book a service 

Bulky Waste Service      Chipping Service

Book a waste service FAQs

Check out our frequently asked questions regarding booking a waste service HERE.