Frequently Asked Questions
What can I build without approval?
Development Control Plan (DCP) 33 - Exempt and Complying Development lists typical things that can be built without Council approval, like small garden sheds and aviaries, small awnings and unroofed verandahs.
When can I speak to a Building Surveyor?
A "duty" Building Surveyor is available from 8:30am to 10:00am, Monday to Friday by phone or in person at Katoomba Business and Information Centre, appointments are also available. Please ring (02) 4780 5000.
When can I speak to a Town Planner?
A "duty" Town Planner is available from 8:30am to 10:00am, Monday to Friday by phone or in person. Appointments are also available at the Katoomba office. Please ring (02) 4780 5000.What can I do with my land?
There is a wealth of information on this website including interactive maps, electronic requests for service and development guidelines, however if you can't find what you need please ring (02) 4780 5000 for general housing / commercial / industrial / subdivision issues.What can I do about barking / aggressive / wandering dogs?
Please ring (02) 4780 5000. Click here to be redirected to the Department of Local Government's Companion Animals website.Can I cut down / lop a tree?
Council's Tree Preservation Order requires that in most circumstances a formal application be made to remove or lop a tree. Please contact Council Offices in person, or ring (02) 4780 5000.Can I cut down a dead tree?
Council's Tree Preservation Order requires that in most circumstances a formal application be made to remove or lop a tree. Please contact Council Offices in person or ring (02) 4780 5000.Can I get a map of my area?
Council office's can provide a 'locality' plan of your immediate area which can show individual allotments and / or other information. These are $10 each or you can view Council's interactive maps on this website, at no cost.Where can I get school assignment information on local government?
A School Education information is available on this website. However, if you are unsuccessful you can phone Council on (02) 4780 5000, with a clear idea of the information you require. Council staff will either direct you to a specific area of the website and / or arrange an appointment if necessary.How do I obtain an Echo Point parking voucher?
Resident Parking Vouchers can be obtained from Council Offices or by phoning (02) 4780 5482 and follow the prompts.